Health insurance provides a safety net so you can meet the cost of medical services. How much the policyholder pays via copays, deductibles, and coinsurance depends on the details of the policy itself, with specific rules and regulations that apply to some plans. Ultimately, you are responsible for payment. Psych Wellness Group, Inc. will work with you and your insurance provider for services rendered. We also offer discrete, self-pay services.
BLUE CROSS BLUE SHIELD
As participating providers in the BCBS program, charges are directly submitted to their organization. BCBS Shield will pay directly for any covered service. You may be responsible for some copayments and deductibles.
COMMERCIAL INSURANCE
You will be expected to pay for the services at the time of your visit. We will be happy to assist you in completing a claim for your reimbursement.
MEDICARE (therapy only)
We are participating providers for HNE, Massachusetts Behavioral Health Partnership,
Carelon/Beacon Health Strategies, Unicare, Tufts Health Plan, Commonwealth Care Alliance, Aetna, and most major insurance carriers/HMO’s. Charges will be submitted directly to these organizations. You will be responsible for any co-payments at the time of the visit. Please obtain the appropriate authorization from your primary care physician or insurance carrier prior to your appointment.
Insurance providers require us to collect all co-pays along with any deductibles or co-insurances that may apply at the time of your visit. All self pay fees are due at the time of your visit.
Any patient who intentionally or unintentionally fails to show or must cancel or reschedule an appointment, but has not notified our office with at least 24 hours notice, will be considered a No Show and will be charged a $75.00 fee. Should a second No Show or cancellation/reschedule occur without 24 hours notice, the patient will be referred out. New patients who are No Show's for their initial visit will not be rescheduled. Incurred fees are charged to the patient, not the insurance provider and will be charged to the credit card on file at the time of your missed visit. If your provider is Medicare or MassHealth you will not be charged a No Show fee, but Psych Wellness Group, Inc. reserves the right to discharge you from the group.
Reminder calls are made two days prior to your scheduled appointment.
If you do not receive a reminder call, the above Policy is enforceable.
Psych Wellness Group, Inc.
Phone 508.593.1774 | Fax 508.213.3751
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